We partner with

financial and non-financial institutions that touch

the lives of low-income customers

Our Clients

Our clients include donors, investors, financial institutions,
policymakers, insurers and payment service providers.

David Ferrand
Director, FSD Kenya

FSD Kenya

BFA has been a valued partner for FSD Kenya for the past decade. Together BFA and FSD Kenya have pursued valuable work in enhancing the financial options for low-income people in Kenya. BFA’s work with FSD Kenya has ranged from policy to product development to the Kenya Financial Diaries, as well as inputs into FSD’s own strategies. BFA is regarded as a leader in both policy and implementation around digital financial services, and their international experience combines with local knowledge to give them a deep understanding of the fast-changing Kenyan market. They are trusted by the various actors in the sector as well as government and provide perspective and insight as well as information.

Evelyn Stark
AVP, Financial Inclusion Lead, Metlife Foundation

MetLife Foundation

MetLife Foundation was created in 1976 to continue MetLife’s long tradition of corporate contributions and community involvement. Since its founding through the end of 2017, MetLife Foundation has provided more than $783 million in grants and $70 million in program-related investments to organizations addressing issues that have a positive impact in their communities. In 2013, the Foundation committed $200 million to financial inclusion, and our work to date has reached more than 3.5 million low-income individuals in 42 countries.

BFA is privileged to work in a sector with many smart and engaged clients, many of whom have spent time within financial institutions and working at the frontline of providing services to low-income communities.

We find that our best work comes when we can “co-create” a project with the client. For example, they or we start with a general concept or question and then together, create an appropriate way to investigate or explore it in a way that has the most direct impact on financial providers and end consumers involved as well as the biggest impact for the sector as a whole.

Our People

Updated January 2020